Backup frozen on creating snapshot

September 12, 2014, 10:57 am

≫ Next: Backup Aborted - XML Validation Error

≪ Previous: corrupt image when run as shutdown script

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There are 1 replies, with the last one on September 12 2014 at 17:57:06 by Nick
Quote:
Hi Frank

Thanks for posting. Sorry you are having problems.

Your VSS subsystem has become unstable and locked Windows. Unfortunately, if this happens then there is no graceful way to exit other that to power down. This situation is extremely rare.

Are you running Windows XP? If so, please see this KB article:

http://kb.macrium.com/KnowledgebaseArticle50007.aspx

Kind regards


Nick - Macrium Support

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Backup Aborted - XML Validation Error

September 12, 2014, 11:47 am

≫ Next: Backup Schedule Difficulty

≪ Previous: Backup frozen on creating snapshot

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There are 8 replies, with the last one on September 12 2014 at 18:47:51 by Nick
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Hi

Thanks for getting back to us.

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I had to re-install XP and loaded my system image from Macrium to get things back to where they were,

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It wasn't necessary to reinstall XP. The purpose of a system image is that you don't have to re-install Windows. I suspect that when you re-installed XP, partitions were created with a slightly different offset.

This will prevent incremental images from appending to an existing backup set as the drive layout has changed since the set was created.

Please create a new 'Full' image and subsequent 'Incremental' / 'Differential' images should append without a problem.

If you continue to have problems then please edit your XML file and re-select the disk and partitions.

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I get a message that says "Failed to Create Volume Snapshot for drive C. Result Code: 0x8000ffff"

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Microsoft Volume Shadow copy Service is failing.

Please open a support ticket so we can request further information to help you further with this:

http://www.macrium.com/ticket.aspx

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Please note that the XML is not in the target drive to be restored, but the source drive containing the backups. Curious, no?

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XML backup definitions are just instructions for repeating backups. The files should be stored on a local disk and should not be saved to the backup target drive. The default location for backup definitions is: 'c:\<USER DOCUMENTS>\Reflect'.

Kind regards

Nick - Macrium Support

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Backup Schedule Difficulty

September 13, 2014, 4:34 am

≫ Next: Image or clone?

≪ Previous: Backup Aborted - XML Validation Error

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There are 1 replies, with the last one on September 13 2014 at 11:34:23 by Nick
Quote:
Hi Ashley

Thanks for posting.

Please see this KB article:

http://kb.macrium.com/KnowledgebaseArticle50173.aspx

Kind regards

Nick - Macrium Support

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Image or clone?

September 13, 2014, 9:55 am

≫ Next: Restore partitions as directories

≪ Previous: Backup Schedule Difficulty

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There are 4 replies, with the last one on September 13 2014 at 16:55:05 by Seekforever
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Glad its working. BTW, there is a Reflect boot repair command on the rescue CD.

I've changed 2 of my PCs to SSD and didn't have any problems at all.

Reflect will ensure the partitions are aligned for the SSD.

TRIM should get enabled when the SSD is detected but you can verify it or if necessary, set it with the following commands:

fsutil behavior query DisableDeleteNotify

It will give you one of two results, either a 0 or a 1. A zero indicates that TRIM is enabled correctly, a one means that it is not. If you have a TRIM-compatible SSD, but find that Windows 7 hasn't enabled the command, you can easily do so by running this command:

fsutil behavior set DisableDeleteNotify 0

I believe this works with Win8 also but Win8 apparently is more SSD aware than 7 so it is less likely not to be set. (My Win7 system was OK)

Restore partitions as directories

September 13, 2014, 10:52 am

≫ Next: Optical drives do not appear until Reflect restart

≪ Previous: Image or clone?

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There are 4 replies, with the last one on September 13 2014 at 17:52:49 by GoneToPlaid
Quote:
Hello kAlvaro,

In the past I have run into similar issues. One of my solutions was to copy and paste small chunks of directories within the mounted backup image to my new computer's hard drive. Occasionally I had to resort to copying a single file at a time. But doing so obviously is time consuming. So give the following two solutions a try:


Solution 1:

-- Temporarily disable your antivirus program(s) since all you are doing is copying files and since it is assumed that the files which you want to copy have already been scanned by your antivirus program(s).

-- Close any non-needed programs which are running in the System Tray.

-- Then try copying the files.


Solution 2:

-- Temporarily disable your antivirus program(s) since all you are doing is copying files and since it is assumed that the files which you want to copy have already been scanned by your antivirus program(s).

-- Close any non-needed programs which are running in the System Tray.

-- Use the free version of ViceVersa to copy the files and folders in the mounted backup to the new directories on your computer's hard drive. The cool thing about this method is that whenever the copying fails, you can then close ViceVersa and then relaunch it so that you can then continue at the point where the copying failed. ViceVersa will even copy files which, at the point of failure to copy, were not fully copied since ViceVersa by default indexes the timestamp and file size of each file**.

** NOTE: If you want to preserve the original timestamps of the folders which ViceVersa copies to the new destination, then you will have to configure ViceVersa's Preferences to do so. Most people don't care, but some people do prefer to have ViceVersa copy the timestamp for when the folder was originally created so that they know that they created such-and-such folder on this or that specific date.

I hope that this helps.

Best regards,

GoneToPlaid

Optical drives do not appear until Reflect restart

September 13, 2014, 12:11 pm

≫ Next: Error Code 23

≪ Previous: Restore partitions as directories

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There are 6 replies, with the last one on September 13 2014 at 19:11:59 by dbminter
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Well, when I originally posted this, it was Windows 7 Service Pack 1 Home Premium. [:)] I'm in the process of setting up a new Windows 8.1 Update 1 PC now.

Error Code 23

September 13, 2014, 9:19 pm

≫ Next: How Can I Tell If Backup Running

≪ Previous: Optical drives do not appear until Reflect restart

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There are 3 replies, with the last one on September 14 2014 at 04:19:59 by Arvy
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Good luck on your business trip, but I hope no one else will be using that machine while you're away. With results like that I would suggest very strongly that you create a backup image of that entire drive (all partitions) as soon as you possibly can after running chkdsk /r to deal with the bad sectors. And I would further suggest that you replace that drive as soon as you can thereafter. Relying on its longer survival as a repository for anyone's valuable data in the circumstances is just not worth the risk.

Regards, Richard

How Can I Tell If Backup Running

September 14, 2014, 12:53 pm

≫ Next: Error code 2 the system cannot find file specified

≪ Previous: Error Code 23

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There are 2 replies, with the last one on September 14 2014 at 19:53:46 by Drac144
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I get an icon at the right of my system tray when a scheduled (or any) backup is running. However, depending on how that icon is set up in Windows, it may be hidden. You may need to click the little up arrow on the system tray to show hidden icons (and then unhide it so it always shows on the system tray).

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Error code 2 the system cannot find file specified

September 15, 2014, 1:59 pm

≫ Next: Exchange Backup Failure

≪ Previous: How Can I Tell If Backup Running

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There are 2 replies, with the last one on September 15 2014 at 20:59:31 by wfinnin
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I have done all of the recommendations I have (i.e. chkdsk, etc) and I am still unable to backup the 2 partitions on a discrete hard drive. On my last attempt I receiver the error message "Backup aborted! - Unable to read from disk - Error Code 2 - The system cannot find the file specified." again. when I looked at the event viewer I received the following:

"Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {e579ab5f-1cc4-44b4-bed9-de0991ff0623} and Name IVssCoordinatorEx2 is [0x80040154, Class not registered
].

Operation:
Instantiating VSS server"

I don't know how to proceed from here.

Walter J Finnin

Exchange Backup Failure

September 16, 2014, 12:06 am

≫ Next: backup/restore

≪ Previous: Error code 2 the system cannot find file specified

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There are 1 replies, with the last one on September 16 2014 at 07:06:13 by C.Bamford
Quote:
Hi,

Thanks for posting.

Please can you raise a support ticket here:
http://www.macrium.com/ticket.aspx

Kind regards.
Chris - Macrium Support

backup/restore

September 16, 2014, 2:50 pm

≫ Next: Imaging USB or SDCards

≪ Previous: Exchange Backup Failure

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There are 1 replies, with the last one on September 16 2014 at 21:50:46 by Arvy
Quote:
Well, I'm two years younger (73) and certainly don't consider myself any kind of "geru", but maybe I can help with at least some of your questions and uncertainty about restoring backup images.

First of all, fully restoring any complete backup image of one of your computer's drives will replace everything on that drive with whatever is contained in the backup image. If the drive involved is the one on which your computer's operating system is located, restoration would also include replacing the operating system along with all of the other files on that drive.

In other words, restoring a complete backup drive image puts everything on that drive back to exactly the way it was at the time when the image was created. There are ways to restore only single partitions or even just single files, but they are largely irrelevant to your actual intention of reverting your computer to its previous (Windows 7) operating system.

So, to answer directly your question about "the Programs [you] made with win8.1", they certainly will not be included in the Win7 image restoration. You can backup and restore the data files (documents, images, etc.) that you created under Win8.1, but any newly installed application programs would need to be installed again (assuming compatibility) under the Win7 OS.

It's essentially the reverse of the situation discussed in the "Can I transfer my programs and files to a new computer?" article at http://kb.macrium.com/KnowledgebaseArticle50212.aspx.

Regards, Richard

Imaging USB or SDCards

September 17, 2014, 2:20 am

≫ Next: Image backup failure

≪ Previous: backup/restore

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There are 1 replies, with the last one on September 17 2014 at 09:20:54 by StephenG
Quote:
Hi Smitty870,

Thanks for posting.

Imaging memory cards and USB drives is not supported due to the drive geometry limitations of the devices. Splitting a completed disk images is not supported. However you can set a file size for your images. (an image will be split into files of this size)

http://www.macrium.com/help/v5/Other_tasks/Defaults_dialogue/Backup/File_Size.htm

You can use a file and folder backup to backup the data on these devices.



Kind regards

Stephen - Macrium Support

Image backup failure

September 17, 2014, 6:05 am

≫ Next: exfat support

≪ Previous: Imaging USB or SDCards

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There are 4 replies, with the last one on September 17 2014 at 13:05:10 by kingsmeadow
Quote:
Thanks Stephen

I contacted Microsoft and as soon as they discovered I had a Multi-Boot system they told me they do not support Multi-Boot !and thus ended conversation.

I'll follow your link suggestions and see where it leads me.

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Originally posted by StephenG

Hi kingsmeadow,

As this is a Windows activation issue I cannot offer much help with their process/software, however I recommend reading the links below and posting your question onto the Microsoft Answers website.

Hint: The "New Task" button within task manager is "run". Pressing the Windows key + R may also bring up run

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/how-do-i-activate-when-activation-wizard-does-not/de5e7853-b3a9-4aa0-843a-08b7da2dfe80

http://support.microsoft.com/kb/950929/en-us

http://answers.microsoft.com/en-us/windows

Sorry I could not be of any more assistance


Kind regards

Stephen - Macrium Support

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exfat support

September 17, 2014, 8:57 am

≫ Next: Program Crashes

≪ Previous: Image backup failure

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There are 1 replies, with the last one on September 17 2014 at 15:57:08 by Seekforever
Quote:
Can't help you with exFAT partition questions but is your concern about creating an image that is over 4GB and FAT32 needs to split the file? If so, as far as Reflect goes, it is not an issue at all and the program knows there are slices and will correctly assemble them. I admit that having a long list of 4GB files is not great though but you could setup a folder scheme but it is more work.

If exFAT is not an option for use with Reflect and you want to store non-Reflect files greater than 4GB, you could partition the drive to have a FAT32 for images and an exFAT for other files.

Hopefully you will get a better answer that offers more convenience.

Program Crashes

September 17, 2014, 10:04 am

≫ Next: Permission errors in .mrimg on different pc

≪ Previous: exfat support

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There are 2 replies, with the last one on September 17 2014 at 17:04:36 by Nick
Quote:
Hi

Thanks for posting.

Can you please take 'Other Tasks' > 'Check for updates' to update to v5.3.7170 and let us know f you continue to have problems?

If you do then please open a support ticket a suggested by Stephen.

Kind regards

Nick - Macrium Support

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Permission errors in .mrimg on different pc

September 17, 2014, 11:42 am

≫ Next: Clone a Boot Disk

≪ Previous: Program Crashes

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There are 1 replies, with the last one on September 17 2014 at 18:42:59 by Nick
Quote:
Hi Mike

Thanks for posting.

In the image mount dialog select 'Enable access to restricted folders":

http://kb.macrium.com/KnowledgebaseArticle50080.aspx

Kind regards


Nick - Macrium Support

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Clone a Boot Disk

September 17, 2014, 3:07 pm

≫ Next: Request desktop shortcut sys tray option

≪ Previous: Permission errors in .mrimg on different pc

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There are 2 replies, with the last one on September 17 2014 at 22:07:04 by et_and_family
Quote:
Hi

The Free version supports cloning but the clone will only boot when installed in the original computer. If you change your motherboard or install into a replacement computer you will probably need to run ReDeploy to insert new drivers into the operating system. ReDeploy comes with the Professional and Server editions of Macrium Reflect.

Hope this helps

Regards

et

Request desktop shortcut sys tray option

September 17, 2014, 9:40 pm

≫ Next: Rescue on USB Flashdrives needs some love

≪ Previous: Clone a Boot Disk

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There are 2 replies, with the last one on September 18 2014 at 04:40:01 by smitty
Quote:
i'd be happy with just a showing the name of the backup in the bubble and show the interface when left click on the bubble. It is the standard way in Windows for all programs that show a bubble.

thanks.

Rescue on USB Flashdrives needs some love

September 18, 2014, 2:53 am

≫ Next: Backup aborted! - Unable to read from disk - Error

≪ Previous: Request desktop shortcut sys tray option

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There are 1 replies, with the last one on September 18 2014 at 09:53:35 by StephenG
Quote:
Hi Smitty,

Thanks for posting.

I have passed your feedback onto the development team.


Kind regards

Stephen - Macrium Support

Backup aborted! - Unable to read from disk - Error

September 18, 2014, 3:02 am

≫ Next: Needs Administrator rights to run

≪ Previous: Rescue on USB Flashdrives needs some love

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There are 2 replies, with the last one on September 18 2014 at 10:02:01 by StephenG
Quote:
Hi Bill,

Thanks for posting.

Please try the following steps:

1) Run chkdsk /R on your problem drive (I:) - /R is important.

2) Perform a clean boot. Performing a clean boot should help eliminate any 3rd party applications that may be interfering.

http://support.microsoft.com/kb/929135



Kind regards

Stephen - Macrium Support