There are 1 replies, with the last one on August 05 2014 at 22:11:28 by Scott
Quote:
Hi.
Thanks for posting and sorry to hear you're having problems.
It sounds like there might be a conflict with security software on your PC preventing the updated version of Reflect from launching.
Please see the following article from our KnowledgeBase on this particular issue for guidance on diagnosing and resolving the issue: http://kb.macrium.com/KnowledgebaseArticle50225.aspx
If you successfully resolve the issue please do post back and let us know which particular security software was causing problems.
If, after following the steps in the article above, you are still unable to resolve this issue please open a support ticket at http://www.macrium.com/ticket.aspx and be sure to reference this forum post.
Kind Regards,
Scott - Macrium Support
Quote:
Hi.
Thanks for posting and sorry to hear you're having problems.
It sounds like there might be a conflict with security software on your PC preventing the updated version of Reflect from launching.
Please see the following article from our KnowledgeBase on this particular issue for guidance on diagnosing and resolving the issue: http://kb.macrium.com/KnowledgebaseArticle50225.aspx
If you successfully resolve the issue please do post back and let us know which particular security software was causing problems.
If, after following the steps in the article above, you are still unable to resolve this issue please open a support ticket at http://www.macrium.com/ticket.aspx and be sure to reference this forum post.
Kind Regards,
Scott - Macrium Support