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64 bit vs 32 bit

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I tested out the 32bit vs 64bit, I noticed that the speed is faster with the 32bit, is it because the 64bit overhead ?

Thanks
Chris

Free Space on Drive C

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There are 1 replies, with the last one on April 30 2013 at 08:30:03 by C.Bamford
Quote:
Hi,

Thanks for posting.

Generally, snapshots do not use a lot of disk space. If you have at least 10% of volume space free then you should fine.

Kind regards.
Chris - Macrium Support

Failure to create empty document

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There are 1 replies, with the last one on April 30 2013 at 08:38:16 by C.Bamford
Quote:
Hi,

Thanks for posting.

If you run Macrium Reflect again does the issue reoccur ?

If it does, please rename your existing XML definition files and run Macrium Reflect again.

Also, can you run Macrium Reflect in Safe mode ?

Kind regards.
Chris - Macrium Support

restore failed

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There are 2 replies, with the last one on April 30 2013 at 12:48:11 by Jon Dittman
Quote:
Hi,
I am afraid that if you are experiencing verification errors, there is likely to be a hardware issue with the hard drive storing the image. There is more information about this here:

http://kb.macrium.com/KnowledgebaseArticle50048.aspx

It may still be possible to retrieve individual files from the image by mounting it and copying them over in Explorer, or you can attempt to restore the image using DiskRestore in Windows PE as shown below:

http://kb.macrium.com/KnowledgebaseArticle50177.aspx

This will allow you to continue to restore your image in the event of verification errors. Please note that file system integrity in this case can not be guaranteed.

Kind regards

Jon Dittman
Macrium Support

Multiple Image Backup Jobs for a Single Computer

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There are 2 replies, with the last one on April 30 2013 at 13:33:02 by MossyRock
Quote:
Thank you very much, ET!

DEPLOY AND WIN7 SYSPREP

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There are 2 replies, with the last one on April 30 2013 at 15:25:09 by cajun100
Quote:
Ah,now I get it.
Thanks much for the clarification.

Now that I have read (again) the ReDeploy help section I better understand how slick this is. Time to get the Pro version.

Clone Failed - Read Failed 22- Broken Pipe

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My hard drive appears to have some bad sectors, picked up by Acronis Drive Monitor. Have run chdsk /r /f several times, and although no error is detected I know there are some bad sectors still, so am ready to replace the HD.

Am able to boot fine and use computer as normal until I run Macrium Reflect V5 Professional Edition.
When performing a clone it hangs each time at NTFS Primary and gives the following message:-

Clone failed- Read failed - 22 - Broken pipe etc

Have enabled ignor bad sectors in settings, but cannot clone disk from OS.

Any ideas apart from using the 1GB boot disk, which I am currently unable to download within the next 24hrs?

Please help.

Full Backup Hangs, Differential is fine

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There are 4 replies, with the last one on April 30 2013 at 16:01:00 by Econdoc
Quote:
Hi Chris:
I did a verify on the full backup from Sunday. It was fine. The Anti-virus program that I am using is AVG Free. I have been using it for a long time.

I can wait until next Sunday, disable AVG, and watch the scheduled backup then. If it fails again, I can try to verify it manually. Then I will report back to you. Is this what you had in mind or have I made it too complex?
Can I supply any files or other info that will help?
Thanks.

MIxed Uninstall or Move license feelings

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There are 2 replies, with the last one on May 01 2013 at 22:12:24 by routerguy99
Quote:
Thanks;
I did have a hdd that I replaced; I was testing this fine software; when I thought Wonder if I replace my Hard drive 0 or have a crash would Macrium be able to restore my machine from my last image. So I pulled my hard drive launched Macrium and started restoring; got my machine back, was happy..
Went to install MR and had to email support about the license. I learned real fast. Either remove it or uninstall it before tempting to replace a drive or test;

Thanks for a great product.
Chris

Any free edition that does file/folder restore?

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There are 1 replies, with the last one on May 01 2013 at 23:21:49 by Nick
Quote:
Hi

Thanks for your post.

If necessary, you can install the trial edition of Macrium Reflect to restore File and Folder backups or you can use the Windows PE rescue CD. This will enable you to restore files or mount the backup and use copy and paste.

Kind regards

Nick - Macrium Support

backup failed

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There are 3 replies, with the last one on May 02 2013 at 16:32:58 by Nick
Quote:
Hi kem

Thanks for getting back.

Neither of these issues relate to the VSS service. The 'access denied' error means that the file is being prevented from opening when Macrium Reflect is creating a differential or incremental backup. If this is a persistent problem then can you delete the file and/or create another full backup to see if the problem remains.

The verification error is potentially more serious and relates to instability in the either the storage media or backup data path. Basically, when the file is read back the data that is read is not the same as was originally written. A better explanation of this and troubleshooting steps can be found here:

http://kb.macrium.com/KnowledgebaseArticle50048.aspx

Kind regards

Nick - Macrium Support

Restored HD will not boot

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There are 2 replies, with the last one on May 02 2013 at 22:56:35 by WebberBill
Quote:
The fix boot problem on the rescue disk (I use a USB stick) fixed the problem. I did include the system reserved partition in my backup and restore. In fact, the original had the reserved partition as the only active one. I checked the same one as active on my new drive and, as I said, it works just fine. Thanks for the help.

Rescue Media creation failure for Windows 8 (WADK)

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There are 6 replies, with the last one on May 03 2013 at 14:34:56 by AndrewB
Quote:
Hi livia,

Can you please try creating a new Rescue CD and see if the problem consistently repeats itself.

If so, can you email the file at C:\ProgramData\Macrium\waik\waiklog.txt to support@macrium.com , so we can diagnose your problem further.

Kind regards,
Andrew - Macrium Support

hi get Y:config.msi error 3

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i get an error on the new version installation:
"could not set file security for file "Y:\config.mis" check administrative priv.

then the update stops and rolls back. I have ck the net and this seems to be a problem with the temp files but I do not know how to fix this.
any help would be great thanks

Split image backup fails to track image file

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There are 4 replies, with the last one on May 05 2013 at 18:06:48 by James Ferriter
Quote:
Thank you for taking time to reply.

James

What I tell my friends:
It's not a problem with your computer, it's a short circuit between the chair and the keyboard!
What I tell my customers:
Whatever the problem is, we can fix it.
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Password and XML files

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There are 4 replies, with the last one on May 05 2013 at 18:59:24 by MarcoM
Quote:
thanks for your quick replies, for now I just ended up creating a small truecrypt container to store the XML files in (it's nice that you can select the XML files location in the restore window) that I mount only when running Macrium.

It's also great that you have a stand-alone verify.exe command, it's very useful for my paranoid self to be able to occasionally run it on backups to make sure they are still 'correct'.

As a very very low priority enhancement request you might consider making verify.exe available for mac/linux as well so one could verify that a backup file is correct no matter what system they are running (since it's just a command line utility it should be trivial to port it to other platforms)

[edit] to clarify why I think this last bit would be useful: if I have an offsite copy of my backup on a USB drive then it wouldn't matter what OS I'd be running at the offsite location, I could just occasionally mount the backup and verify it is still correct/accessible.

Last Result 0x80070102 Error

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There are 3 replies, with the last one on May 05 2013 at 20:04:55 by Nick
Quote:
Hi

Thanks for getting back.

quote:
After getting your response, I checked the Task Scheduler history list for the backup task. In that log the tasks are shown as a launch failed with a different results code: 2147942658. This does not appear to be listed anywhere else.
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It's the same code. 2147942658 in hexadecimal is 0x80070102 .

Let us know how you get on.

Kind regards

Nick - Macrium Support

File backup and the users directory

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There are 3 replies, with the last one on May 05 2013 at 21:38:35 by Nick
Quote:
Hi

Thanks for getting back.

quote:
I am wondering if it would be feasible for Macrium to have an option for file & folder backups to skip symlinks and junctions (do not follow on backup) and instead save a cmd script as part of the image the user could run after a restore to recreate any symlink/junctions that were seen? Just a suggestion of course.
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The standard Windows supplied junction points are not followed for File and Folder backups. They do not have 'List Folder Contents' access granted for any user, that's why they cannot be opened in Windows Explorer. If necessary it is quite easy to re-create them using 'mklink' as they are well documented.

Kind regards

Nick - Macrium Support

Backup Disk is Full

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There are 1 replies, with the last one on May 05 2013 at 21:45:33 by Nick
Quote:
Hi

Thanks for your post.

quote:
have gone into "Other Tasks", Edit Defaults, Disk Space Management and set the following: Keep a Maximum of 1 full backup and Run Purge before Backup. However, the program did not purge the last backup before my scheduled backup this morning.
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Please see the section "Setting the 'Default' options does not change existing backup definitions" in the following kb article on troubleshooting DSM:

http://kb.macrium.com/KnowledgebaseArticle50089.aspx

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Should I delete all of the data of my backup drive before trying to run a backup again?
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It's easiest to use the Delete option in Macrium Reflect to remove image files. Click the 'Restore' tab, click the 'Other Actions' link followed by 'Delete File':

http://www.macrium.com/help/v5/How_to/Backup/Disk_image_and_File_backup_archive_management.htm

quote:
Should I just run an image backup and differential updates everyweek? A weekly update if purging works as it should, would only occupy less than half the capacity of the backup 1TB drive. I would appreciate some advice on this subject.
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You can run Differential or Incremental backup sets to save space. Please see here:

http://kb.macrium.com/KnowledgebaseArticle50076.aspx

Kind regards


Nick - Macrium Support

Error 1117

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There are 2 replies, with the last one on May 06 2013 at 15:11:52 by DStreuber
Quote:
The "Enable File Write Caching" made no difference, Nick. The VSS log shows two errors as indicated below. Help!

Thanks.



Date 5/4/2013 6:05:11 PM
Type Warning
Event 3036
Source Microsoft-Windows-Search

The content source <mapi://{S-1-5-21-3314663338-2448384741-1360269375-1001}/> cannot be accessed.

Context: Windows Application, SystemIndex Catalog

Details:
A server error occurred. Check that the server is available. (HRESULT : 0x80041206) (0x80041206)

Date 5/4/2013 5:53:53 PM
Type Warning
Event 3036
Source Microsoft-Windows-Search

The content source <ONEINDEX14://{S-1-5-21-3314663338-2448384741-1360269375-1001}/> cannot be accessed.

Context: Windows Application, SystemIndex Catalog

Details:
(HRESULT : 0x80004005) (0x80004005)




quote:
Originally posted by Nick

Hi

Thanks for your post sorry you are having problems.

This error indicates that the backup drive has dropped connection and stopped communicating with Windows. Please try setting the 'Enable file write caching' and then making another backup.

Take the 'Other Tasks' > 'Edit Defaults' > 'Advanced' > 'Advanced Backup Options' > 'Enable file write caching'

If that doesn't help, have a look in your Windows Event logs for errors that might point to the problem. Take the 'Other Tasks' > 'View Windows VSS Events' menu option in Macrium Reflect.

Kind regards

Nick - Macrium Support



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