As others have or surely will, I am very concerned about the new support plan. The V5 support provides FREE forum access for life (it seems) and free updates for all main version releases (5.x).
It appears for V6 that after 1 year users lose all access to the support forum as well as all updates unless a renewal fee is paid.
It seems that we are being asked to purchase V6 without knowing what the fee will be. That seems very inconsistent with Macrium's previous open and helpful attitude towards support.
I do not like the thought of buying a pig in a poke and would like some input as to what I am signing up for down the road if I purchase V6.
I would appreciate knowing if we are talking about $10 per license or $30 per license or what.
Also, I previously bought the 4 pack even though I only use reflect on two systems. If the renewal fee is based on licenses then will it be based on licenses USED or licenses purchased?
It appears for V6 that after 1 year users lose all access to the support forum as well as all updates unless a renewal fee is paid.
It seems that we are being asked to purchase V6 without knowing what the fee will be. That seems very inconsistent with Macrium's previous open and helpful attitude towards support.
I do not like the thought of buying a pig in a poke and would like some input as to what I am signing up for down the road if I purchase V6.
I would appreciate knowing if we are talking about $10 per license or $30 per license or what.
Also, I previously bought the 4 pack even though I only use reflect on two systems. If the renewal fee is based on licenses then will it be based on licenses USED or licenses purchased?